Terms of Use & Conditions of Sale

Last updated: August 3, 2026

By accessing the website or purchasing products, you accept all terms in their entirety.

1. Acceptance of Terms; Age Restriction

YOU MUST BE AT LEAST 18 YEARS OF AGE TO ACCESS OR USE THIS WEBSITE. BY ACCESSING OR USING SENSALIX.COM, YOU REPRESENT AND WARRANT THAT YOU ARE AT LEAST 18 YEARS OLD.

By accessing or using the Sensalix website ("Website"), you agree to be bound by these Terms of Use & Conditions of Sale ("Terms"). You represent that you possess the legal capacity to enter into binding agreements. If you do not meet the age requirement or do not agree to these Terms, you must immediately discontinue use of the Website.

1.1 Electronic Assent

You must take affirmative action (such as checking a box or clicking a button) to acknowledge your agreement to these Terms before completing any transaction.

1.2 Modifications to Terms

Sensalix reserves the right to revise these Terms at any time at its sole discretion. Material changes will receive advance notice via email or website notification. Your continued use of the Website after such changes constitutes acceptance of the revised Terms.

2. Mature Content Acknowledgment

The Website contains descriptions, images, and information related to sexual wellness products intended for adult use. By accessing the Website, you acknowledge and consent to encountering such content. If you find such content objectionable, you should discontinue use of the Website immediately.

3. Website Use & Access

We grant you a limited, non-exclusive, revocable license to access and use the Website for personal, non-commercial purposes only. Sensalix may modify, discontinue, restrict, or refuse service at any time without liability.

4. Account Security

You are responsible for providing accurate information and maintaining the confidentiality of your account credentials. You must notify us immediately of any unauthorized access to your account at support@sensalix.com.

5. Prohibited Uses

You may not:

• Violate any applicable laws or regulations
• Scrape, harvest, or collect content from the Website
• Interfere with the security or proper functioning of the Website
• Upload malicious code, viruses, or harmful software
• Engage in fraudulent activity
• Impersonate any person or entity
• Attempt to gain unauthorized access to any portion of the Website
• Infringe upon any intellectual property rights
• Collect personal information of other users

6. Intellectual Property

All Website content — including text, images, graphics, trademarks, logos, software, and design elements — is owned by or licensed to Boonesa Tech LLC. Reproduction or distribution of any content requires prior written consent.

7. Products; FDA Disclaimer; No Medical Advice

Statements made regarding products have not been evaluated by the United States Food and Drug Administration. Products are not intended to diagnose, treat, cure, or prevent any disease.

Website information serves educational purposes only and does not constitute medical advice. You should consult a healthcare professional before using any products.

7.1 Reliance Disclaimer

Sensalix disclaims all liability for any reliance on website materials, product descriptions, or third-party testimonials.

7.2 Product Safety & Materials

Sensalix products are manufactured using body-safe materials. Products are intended for personal wellness use only and are not classified as medical devices. You should read all product descriptions, instructions, and safety information before use. If you experience any irritation or adverse reaction, discontinue use immediately and consult a healthcare professional.

7.3 Assumption of Risk

By purchasing and using Sensalix products, you acknowledge that you are an adult of legal age and voluntarily assume all risks associated with the use of intimate wellness products. Sensalix shall not be liable for any injury, harm, or adverse effects resulting from product misuse, failure to follow instructions, allergic reactions to materials, or use contrary to product guidelines.

7.4 Shipping Restrictions

Sensalix does not ship to jurisdictions where the sale or distribution of sexual wellness products is prohibited or restricted by law, including but not limited to the state of Alabama. Orders placed from restricted jurisdictions will be cancelled and refunded. It is your responsibility to ensure that the purchase and possession of our products is lawful in your jurisdiction.

8. Electronic Communications; Consent

By using the Website or making a purchase, you consent to receive electronic communications including order confirmations, notifications, and marketing messages. Marketing emails include unsubscribe options.

9. Privacy; Cookies & Tracking

Information collection follows our Privacy Policy. The Website uses cookies and tracking technologies operated by us and third parties for analytics and advertising purposes.

10. Payments & Billing

10.1 Orders as Offers

An order submitted by you constitutes an offer to purchase products. All orders are subject to acceptance by Sensalix. We reserve the right to refuse any order for suspected fraud, pricing errors, or product unavailability. Prices are listed in U.S. dollars and are subject to change without notice.

10.2 Payment Authorization

You represent that you are authorized to use the payment method provided and that all payment information is accurate. You authorize us to charge your payment method for purchases, renewals, shipping, applicable taxes, and fees.

10.3 Third-Party Payment Processors

Transactions are processed through third-party payment providers. Sensalix is not responsible for errors caused by third-party payment processors.

11. Shipping; Title; Risk of Loss

Products ship via third-party carriers to U.S. and select international addresses. You must provide accurate shipping information. Title and risk of loss transfer to you upon delivery by the carrier.

Shipping dates are estimates only. International customers are responsible for any applicable customs duties, taxes, or fees.

12. Delivery Confirmation

Carrier delivery confirmation shall be deemed conclusive proof of delivery to the address provided by you, even without a signature.

13. Returns & Refunds

Our Refund Policy governs all returns. Generally, all sales are final. Approved refunds are processed to the original payment method. Shipping fees are non-refundable.

14. Subscriptions; Automatic Renewal; Cancellation

14.1 Subscription Enrollment

VIP membership provides automatic recurring charges and shipments. Your first membership charge occurs 14 days after your initial purchase. Subsequent charges occur every 28 days thereafter. By enrolling, you authorize these recurring charges until cancellation.

14.2 Clear and Conspicuous Disclosure

Before enrollment, we disclose: automatic renewal terms, renewal period length, charge amounts and frequency, cancellation methods, online cancellation links, and contact information. You must affirmatively consent via checkbox or button click.

14.3 Automatic Renewal

UNLESS YOU CANCEL IN ACCORDANCE WITH THESE TERMS, YOUR SUBSCRIPTION WILL AUTOMATICALLY RENEW AT THE THEN-CURRENT RATE.

Subscriptions automatically renew unless cancelled. Order confirmations detail renewal terms, charges, cancellation methods, and cancellation links.

14.4 How to Cancel

You may cancel your subscription through:

• Your online account portal (easiest method)
• Email to support@sensalix.com

Cancellation requires at least 24 hours' advance notice before the next billing date. No phone calls or retention flows are required.

14.5 Account Updater Disclosure

Automatic account updater services may refresh stored payment information from card issuers. You may opt out by removing stored payment methods or cancelling your subscription.

14.6 Failed Payments

Failed charges may be retried. You authorize us to contact you for updated payment information. Continued enrollment reaffirms your authorization to charge stored payment methods.

14.7 California Subscriber Rights

California residents receive additional protections under state automatic renewal laws. The first membership charge occurs 14 days after initial purchase, with subsequent renewals every 28 days at then-current pricing. Cancellation is available through account portals or email. Full refunds are issued for unauthorized charges where required disclosures were not provided.

15. SMS / Mobile Messaging Program

By opting into our mobile messaging program, you consent to receive autodialed or prerecorded marketing and transactional text messages. You may opt out at any time by replying STOP to any message. You must be 13 years of age or older to participate.

16. User Content; Reviews & Submissions

By submitting reviews or other content, you grant Sensalix a perpetual, worldwide, royalty-free license to use such materials for business and marketing purposes. You represent that you own all rights to the content you submit and that your submissions are not misleading.

We reserve the right to remove content and suspend users for violations of these Terms.

17. Disclaimer of Warranties

THE WEBSITE, PRODUCTS, AND ALL CONTENT ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. SENSALIX DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, AND RELIABILITY. THE WEBSITE IS NOT GUARANTEED TO BE UNINTERRUPTED, ERROR-FREE, OR FREE OF DEFECTS.

18. Limitation of Liability

Sensalix shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to lost profits or data, regardless of the theory of liability.

18.1 Cap on Direct Damages

SENSALIX'S TOTAL LIABILITY FOR ANY CLAIM SHALL NOT EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT YOU PAID TO SENSALIX DURING THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100.00).

18.2 Allocation of Risk

The pricing of our products reflects the allocation of risk set forth in these Terms.

19. Indemnification

You agree to defend, indemnify, and hold harmless Sensalix and its affiliates, officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your violation of these Terms, misuse of the Website, violation of any law, or infringement of any third-party rights, including reasonable attorneys' fees.

20. Limitation on Time to File Claims

ANY CLAIM OR CAUSE OF ACTION ARISING OUT OF OR RELATING TO THESE TERMS, THE WEBSITE, ANY PRODUCT, OR ANY SUBSCRIPTION SERVICE MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CLAIM ACCRUES. CLAIMS NOT FILED WITHIN THIS PERIOD ARE PERMANENTLY BARRED.

21. Dispute Resolution; Binding Arbitration

21.1 Agreement to Arbitrate

YOU AND SENSALIX AGREE TO RESOLVE ALL DISPUTES EXCLUSIVELY THROUGH FINAL AND BINDING INDIVIDUAL ARBITRATION.

21.2 Federal Arbitration Act

The Federal Arbitration Act (9 U.S.C. § 1 et seq.) governs the interpretation, enforcement, and proceedings under this arbitration agreement.

21.3 Mandatory Pre-Arbitration Notice

Before initiating arbitration, the initiating party must send a written notice by certified mail to: Boonesa Tech LLC, Attn: Legal Department, 450 Southland Dr, Lexington, KY 40503. The parties shall engage in a 30-day good-faith resolution attempt before filing for arbitration.

21.4 Reservation of Self-Help Remedies

Sensalix may pursue lawful self-help remedies including chargebacks, collection efforts, account suspension, and payment enforcement.

21.5 Arbitration Procedure

The American Arbitration Association shall administer arbitration under its Consumer Arbitration Rules before a single arbitrator. The arbitrator may award all remedies available under applicable law.

21.6 Arbitration Cost Allocation

AAA Consumer Arbitration Rules govern fee payment. Sensalix will bear arbitration fees exceeding court filing costs. Each party bears its own attorneys' fees unless applicable law provides otherwise.

21.7 Small Claims Exception

Either party may bring an individual action in small claims court.

21.8 Equitable and Protective Relief

Sensalix may seek injunctive relief in state or federal courts for claims involving intellectual property, confidential information, fraud, or website violations that may cause irreparable harm.

21.9 Public Injunctive Relief

Claims for public injunctive relief shall proceed in a competent court. All other claims remain subject to binding arbitration.

22. Class Action Waiver

YOU AND SENSALIX AGREE THAT ALL DISPUTES SHALL BE BROUGHT ONLY IN AN INDIVIDUAL CAPACITY. YOU WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION, ACT AS A CLASS REPRESENTATIVE, ACT AS A PRIVATE ATTORNEY GENERAL, OR CONSOLIDATE YOUR CLAIMS WITH THOSE OF ANY OTHER PERSON.

23. Mass Action Waiver

"Mass Actions" involving 25 or more similar demands within 180 days shall not proceed without the consent of Sensalix. Claims shall be batched in groups of no more than 200, with separate arbitrators assigned to each batch.

23.1 Batching Procedure

Multiple batches shall be processed sequentially. Statutes of limitation are tolled during batching periods.

23.2 Special Master

A neutral Special Master may be appointed to resolve procedural Mass Action disputes.

24. Jury Trial Waiver

IF ANY DISPUTE PROCEEDS IN COURT, YOU AND SENSALIX WAIVE THE RIGHT TO A JURY TRIAL TO THE FULLEST EXTENT PERMITTED BY LAW.

25. Opt-Out Right

You may opt out of the arbitration agreement within 30 days of acceptance by sending certified mail to Boonesa Tech LLC, Attn: Legal Department, 450 Southland Dr, Lexington, KY 40503. Your opt-out notice must include your name, address, and a clear statement that you wish to opt out of the arbitration agreement.

26. Claim-Specific Severability

If any portion of the arbitration agreement is found unenforceable as to a specific claim, that claim shall proceed in court while all other claims remain subject to arbitration.

27. Governing Law

These Terms shall be governed by the laws of the State of Delaware, without regard to conflict-of-law principles.

28. Force Majeure

Sensalix shall not be liable for any delay or failure to perform resulting from causes beyond its reasonable control, including but not limited to natural disasters, pandemics, labor disputes, governmental actions, or carrier delays.

29. Third-Party Websites & Links

Sensalix is not responsible for the content, practices, or legality of any third-party websites linked from our Website.

30. DMCA Notice; Intellectual Property

Copyright infringement notices should include: identification of the copyrighted work, location of the infringing material, your contact information, a good-faith belief statement, and a statement of accuracy under penalty of perjury.

31. Assignment

You may not assign your rights or delegate your obligations under these Terms without our prior written consent. Sensalix may assign or transfer these Terms without restriction in connection with mergers, acquisitions, or corporate reorganizations.

32. No Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver must be in writing and authorized by a company representative.

33. Severability

If any provision of these Terms is found to be invalid or unenforceable, such provision shall be severed without affecting the validity of the remaining provisions.

34. Termination

These Terms remain effective until terminated. Sensalix may suspend or terminate your access for violations of these Terms. Provisions relating to intellectual property, disclaimers, liability limitations, indemnification, dispute resolution, and payment obligations shall survive termination.

35. Entire Agreement

These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and Sensalix regarding your use of the Website and purchase of products.

36. Contact Information

Boonesa Tech LLC
450 Southland Dr, Lexington, KY 40503
Email: support@sensalix.com
Phone: +1 (727) 761-9879
Support Hours: Monday–Friday, 9AM–5PM EST